terms and conditions
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To download a copy of our Terms & Conditions plus Cancellation Policy for ALL VILLAS
Please CLICK HERE.
To download a copy of our Terms & Conditions For Group Bookings for ALL VILLAS
Please CLICK HERE.
Please CLICK HERE.
To download a copy of our Terms & Conditions For Group Bookings for ALL VILLAS
Please CLICK HERE.
HIGH Season Dates:
SHOULDER Season Dates:
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LOW Season Dates:
Check In/Out Times
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All Villas
Rates Include:
Breakfast daily, unlimited mineral water, coffee and tea, air con, Indo vision satellite TV, free WiFi, private plunge pool, room service from Kopi on Bisma coffee shop (5% discount card).
PLEASE NOTE: All goods, rates and services are subject to 10% Government Tax and 5% Service Fee.
Child Policy Sama's Cottages Ubud is a family friendly establishment. Children less than 3 years of age are FREE sharing the existing bedding provided. Please contact us first though to check if the villa you intend to book is suitable for infants.
Supplying a cot is an extra Rp 50,000 ++ per night and breakfast will be an additional cost. Extra bed and breakfast is Rp 110 000++ per night and is subject to approval by the staff of Sama's Cottages & Villas.
Late Check Out:
Late check out by 6pm (50% of one night's nett stay) is available upon request and availability. Later check out after 6pm will incur 100% of one night's nett stay fee. Please contact us directly to enquire about this.
Airport Pickup/Drop Off and Other Transfers:
If you require airport pickup or drop off or any other transfers, please contact us directly. Airport pickup for arrivals between 6am and 9pm is Rp 300 000 ++, and for arrivals between 9pm and 6am it is Rp 350 000 ++. Airport drop off is Rp 300 000 ++.
For other transfers please contact us directly for a quote. We use honest, reliable and trustworthy freelance drivers. The above rates are per car, maximum 4 adult passengers and are subject to 10% Government Tax and 5% Service Fee. Please book a minimum 48 hours prior to arrival. All transfers are payable through our front office once you settle your bill.
Securing Your Booking:
Payment Methods:
This is a direct surcharge from our bank and is NOT negotiable.
Cancellation Policy:
Low & Shoulder Seasons
High Season
Thankyou for your interest in Sama’s Cottages & Villas. We will do our utmost to answer any queries you may have and to also endeavour to make your stay a comfortable, safe and enjoyable experience.
To download a copy of our Terms & Conditions plus Cancellation Policy for ALL VILLAS, please CLICK HERE.
Breakfast daily, unlimited mineral water, coffee and tea, air con, Indo vision satellite TV, free WiFi, private plunge pool, room service from Kopi on Bisma coffee shop (5% discount card).
PLEASE NOTE: All goods, rates and services are subject to 10% Government Tax and 5% Service Fee.
Child Policy Sama's Cottages Ubud is a family friendly establishment. Children less than 3 years of age are FREE sharing the existing bedding provided. Please contact us first though to check if the villa you intend to book is suitable for infants.
Supplying a cot is an extra Rp 50,000 ++ per night and breakfast will be an additional cost. Extra bed and breakfast is Rp 110 000++ per night and is subject to approval by the staff of Sama's Cottages & Villas.
Late Check Out:
Late check out by 6pm (50% of one night's nett stay) is available upon request and availability. Later check out after 6pm will incur 100% of one night's nett stay fee. Please contact us directly to enquire about this.
Airport Pickup/Drop Off and Other Transfers:
If you require airport pickup or drop off or any other transfers, please contact us directly. Airport pickup for arrivals between 6am and 9pm is Rp 300 000 ++, and for arrivals between 9pm and 6am it is Rp 350 000 ++. Airport drop off is Rp 300 000 ++.
For other transfers please contact us directly for a quote. We use honest, reliable and trustworthy freelance drivers. The above rates are per car, maximum 4 adult passengers and are subject to 10% Government Tax and 5% Service Fee. Please book a minimum 48 hours prior to arrival. All transfers are payable through our front office once you settle your bill.
Securing Your Booking:
- If you book DIRECTLY, to secure your booking at Villa Arindah, Villa Teras Sungai and/or Villa On Bisma, we will require a 30% (30 per cent) of the total accommodation stay.
- The balance is payable upon check in.
- Other online agents such as Booking.com require different deposits and also have different Terms & Conditions.
- PLEASE READ CAREFULLY the Terms and Conditions plus Cancellation Policy from where you made your booking.
Payment Methods:
- We accept foreign currency; AUD (Australian dollars) and USD (American Dollars) in cash.
- Indonesian Rupiah (IDR) in cash. The exchange rate will be set by Sama’s Management using the daily bank exchange rate and this rate is NOT negotiable.
- You are welcome to use Mastercard or Visa if you prefer.
This is a direct surcharge from our bank and is NOT negotiable.
Cancellation Policy:
Low & Shoulder Seasons
- Cancellation more than 60 days prior to check in: FULL refund of deposit.
- Cancellation less than 60 days prior to check in, or no show: NO refund given.
High Season
- Cancellation more than 90 days prior to check in: FULL refund of deposit.
- Cancellation 90-31days prior to check in date, NO refund of deposit.
- Cancellation 30 days or less prior to check in: PLEASE NOTE – Full cost of your stay will be charged to your credit card.
Thankyou for your interest in Sama’s Cottages & Villas. We will do our utmost to answer any queries you may have and to also endeavour to make your stay a comfortable, safe and enjoyable experience.
To download a copy of our Terms & Conditions plus Cancellation Policy for ALL VILLAS, please CLICK HERE.
Cottages and/or Villas
Deposits, Terms & Conditions, Payment & Cancellation Policies for Group Bookings at Sama’s Cottages and Villas:
PLEASE READ CAREFULLY and understand the following Terms and Conditions for any group booking at Sama’s Cottages and Villas. A ‘group booking’ is when 5 or more cottages/villas are booked at the one time or under the one booking reference or group.
Deposits:
In order to secure your group booking, for ALL GROUP bookings at Sama’s Cottages and Villas we require a 35% holding deposit of the total amount due. We also require your full credit card details. NO charges will be billed to your credit card unless you cancel outside our Cancellation Policy and Terms and Conditions (please see the Cancellation Policy below).
PLEASE NOTE:
Deposit Payment Options:
Payments may be safely paid via Paypal or bank transfer into our Indonesian rupiah, AUD or USD banks here in Bali. We also accept cash in the following currencies: Indonesian rupiah, Australian dollars or US dollars. Any foreign currency received is subject to the daily exchange rate set by the Manager of Sama’s Cottages and Villas in accordance with the rate of exchange set by our bank here in Ubud, and is NOT negotiable.
Payment of Balance:
Full payment of the total remaining balance owing is payable upon check in. For all payments we accept cash in Indonesian rupiah (IDR), US dollars and Australian dollars. Any foreign currency received is subject to the daily exchange rate set by the Manager of Sama’s Cottages and Villas in accordance with the rate of exchange set by our bank here in Ubud, and is not negotiable.
You are also welcome to pay using Mastercard or Visa. Please note that all credit card charges incur a 3% bank surcharge, and this charge is NOT negotiable. We DO NOT accept the balance of payment to be made by Paypal if you paid the initial deposit that way. We will require the balance to be paid at our front office with the options as stated above, thankyou.
Cancellation Policy: Please Read Carefully
More than 45 days prior to check in date:
ENTIRE GROUP BOOKING CANCELLATION:
45 - 31 days prior to check in date:
ENTIRE GROUP BOOKING CANCELLATION:
30 days or less prior to check in date, or no show:
ENTIRE GROUP BOOKING CANCELLATION:
PLEASE ALSO NOTE:
Please make sure that you have read and clearly understand our Terms and Conditions of Booking including Deposit and Cancellation Policies. On behalf of all the team at Sama’s Cottages and Villas, we thankyou so much for choosing to host your retreat with us, and we look forward to welcoming you.
To download a copy of our Terms & Conditions For Group Bookings for ALL VILLAS, please CLICK HERE.
PLEASE READ CAREFULLY and understand the following Terms and Conditions for any group booking at Sama’s Cottages and Villas. A ‘group booking’ is when 5 or more cottages/villas are booked at the one time or under the one booking reference or group.
Deposits:
In order to secure your group booking, for ALL GROUP bookings at Sama’s Cottages and Villas we require a 35% holding deposit of the total amount due. We also require your full credit card details. NO charges will be billed to your credit card unless you cancel outside our Cancellation Policy and Terms and Conditions (please see the Cancellation Policy below).
PLEASE NOTE:
- ALL GROUP BOOKING DEPOSITS ARE NON REFUNDABLE.
- ANY DEPOSIT MADE CAN BE TRANSFERRED TO ANOTHER SET OF DATES ONE TIME ONLY.
- AFTER THAT IF ANOTHER CANCELLATION OF BOOKING IS MADE THEN ALL DEPOSIT MONIES WILL BE FORFEITED.
Deposit Payment Options:
Payments may be safely paid via Paypal or bank transfer into our Indonesian rupiah, AUD or USD banks here in Bali. We also accept cash in the following currencies: Indonesian rupiah, Australian dollars or US dollars. Any foreign currency received is subject to the daily exchange rate set by the Manager of Sama’s Cottages and Villas in accordance with the rate of exchange set by our bank here in Ubud, and is NOT negotiable.
Payment of Balance:
Full payment of the total remaining balance owing is payable upon check in. For all payments we accept cash in Indonesian rupiah (IDR), US dollars and Australian dollars. Any foreign currency received is subject to the daily exchange rate set by the Manager of Sama’s Cottages and Villas in accordance with the rate of exchange set by our bank here in Ubud, and is not negotiable.
You are also welcome to pay using Mastercard or Visa. Please note that all credit card charges incur a 3% bank surcharge, and this charge is NOT negotiable. We DO NOT accept the balance of payment to be made by Paypal if you paid the initial deposit that way. We will require the balance to be paid at our front office with the options as stated above, thankyou.
Cancellation Policy: Please Read Carefully
More than 45 days prior to check in date:
ENTIRE GROUP BOOKING CANCELLATION:
- NO refund of deposit given. Deposit can be transferred ONE TIME ONLY to another set of dates. After that, if cancellation of booking is again required then the entire deposit paid will be forfeited.
- Deposit already received will be used for the rest of the remaining booking.
45 - 31 days prior to check in date:
ENTIRE GROUP BOOKING CANCELLATION:
- NO refund of deposit given
- NO transfer of deposit permitted
- Remaining balance due will be charged in full to your credit card, plus the 3% bank surcharge
- NO refund of deposit given
- Deposit already received will be used for the rest of the remaining booking
30 days or less prior to check in date, or no show:
ENTIRE GROUP BOOKING CANCELLATION:
- NO refund of deposit given
- NO transfer of deposit permitted
- Remaining balance due will be charged in full to your credit card, plus the 3% bank surcharge
- NO refund of deposit given for cancelled rooms
- NO transfer of deposit permitted
- Remaining balance due will be charged in full to your credit card, plus the 3% bank surcharge
PLEASE ALSO NOTE:
- Please understand that it is difficult for us to re-book our entire property at short notice if you decide to cancel less than 45 days prior to your booking arrival date, so PLEASE try and notify us of any cancellation as soon as possible.
Please make sure that you have read and clearly understand our Terms and Conditions of Booking including Deposit and Cancellation Policies. On behalf of all the team at Sama’s Cottages and Villas, we thankyou so much for choosing to host your retreat with us, and we look forward to welcoming you.
To download a copy of our Terms & Conditions For Group Bookings for ALL VILLAS, please CLICK HERE.
DIRECTIONS:
Sama's Cottages and Villas is located in Bisma St (Jalan Bisma), which runs off the Ubud Main St (Jalan Raya Ubud). If you are coming from the centre of Ubud, turn left into Bisma St. Continue along Bisma St for about 150m, going past our cafe Gluten Free on Bisma, which is on the left hand side with brightly multicoloured tables. Then after another 50m you will see the Sama's Cottages car park, also on the left hand side of the street. Please park in the car park and walk down to our front office where one of our staff will be waiting to greet you.
For guests staying at either Villa Arindah or Villa on Bisma, these villas are located next door to our main property, but will be locked, so please come to the Sama's Cottages main front office first. Please do not go directly to the villa. After completing check in one of our staff will accompany you to the villa and help you settle in. If you have any problems finding us please call our front office, see below phone number.
We at Sama's Cottages & Villas take pride in the fact that we are a registered legitimate property in Ubud, Bali. We actively and consciously abide by all Indonesian laws and taxes, and we are involved in the local community, often assisting those in need. Our staff are like family to us and we pay them above the award wages, plus provide them with Government health programs that are on offer. We work hard to look after them and their families and in turn they are diligent in looking after our property and guests.
Sama's Cottages and Villas is located in Bisma St (Jalan Bisma), which runs off the Ubud Main St (Jalan Raya Ubud). If you are coming from the centre of Ubud, turn left into Bisma St. Continue along Bisma St for about 150m, going past our cafe Gluten Free on Bisma, which is on the left hand side with brightly multicoloured tables. Then after another 50m you will see the Sama's Cottages car park, also on the left hand side of the street. Please park in the car park and walk down to our front office where one of our staff will be waiting to greet you.
For guests staying at either Villa Arindah or Villa on Bisma, these villas are located next door to our main property, but will be locked, so please come to the Sama's Cottages main front office first. Please do not go directly to the villa. After completing check in one of our staff will accompany you to the villa and help you settle in. If you have any problems finding us please call our front office, see below phone number.
We at Sama's Cottages & Villas take pride in the fact that we are a registered legitimate property in Ubud, Bali. We actively and consciously abide by all Indonesian laws and taxes, and we are involved in the local community, often assisting those in need. Our staff are like family to us and we pay them above the award wages, plus provide them with Government health programs that are on offer. We work hard to look after them and their families and in turn they are diligent in looking after our property and guests.
© Copyright - VILLA ON BISMA Ubud 2013 – All Rights Reserved